Frequently Asked Questions

Hotel Philoxenia · FAQ

Frequently Asked Questions

Practical answers before you arrive. Cancellation and prepayment terms depend on the accommodation and rate selected at booking.

Frequently Asked Questions

Practical answers before you arrive. Cancellation and prepayment terms depend on the accommodation and rate selected at booking.

What are the check-in and check-out times?+

Check-in is from 2:00 PM and check-out is until 11:00 AM. The front desk is staffed 24 hours, and express check-in and check-out are available.

Is parking available at the hotel?+

Yes. Free private parking is available on site, including accessible parking spaces. No reservation is needed.

What is included in the rooms?+

Every room has air conditioning, free Wi-Fi, a flat-screen TV, a refrigerator, a private bathroom and a private balcony. Depending on room type, the balcony looks out over the sea or mountains.

Can children stay at the hotel?+

Children of all ages are welcome, and there is no minimum age for the guest checking in.

Are pets allowed?+

No, pets cannot be accommodated at the property.

Which payment methods do you accept?+

Visa, Mastercard, Maestro and cash.

What is the cancellation policy?+

Cancellation conditions depend on the room type and the rate you select at booking. The deadline for free cancellation and the window in which a penalty applies for late cancellation or no-show are shown with each rate, before you complete your reservation.

Is prepayment or a deposit required?+

Prepayment and deposit conditions depend on the rate you select. Some rates may require prepayment or a deposit, and the conditions for your chosen rate are shown before you confirm your reservation. Visa, Mastercard, Maestro and cash are accepted.